Orders are fulfilled from our production offices at that day. Orders placed after Noon Eastern will ship the following day.
United States: We ship priority USPS as our standard method, That is 2 day delivery with the United States Post office.
Please note: the COVID-19 pandemic can disrupt the USPS delivery schedule and we have no control of the actual delivery to you once we have delivered your shipment to the post office.
Canada: We ship by UPS to all Canadian customers. There is a surcharge (Customs) for Canadian orders. We notify you of the surcharge cost (typically between 20.00 and 40.00) before we send your order.
Orders are fulfilled from our production offices at
Foxx UltraMito Restore
2541 N Pleasantburg Dr Suite S-190
Greenville, SC 29609
For a Free, easy product return call us or send a text to 509-593-3300 and request a product return. We will contact you with return instructions and refund details. You may return most new, unopened items within 30 days of delivery for a full refund.
How Refunds are issued
If you're receiving a refund after we have received your item, it may take an additional three to five business days to process your return fully and issue your refund.
Once we issue your refund, it may take additional time for your funds to be made available in your account by your financial institution. See the following for more details.
Refund Method/Refund Time (After Refund Is Processed)
Credit card-Three to five business days
Debit card-Up to 10 business days
Prepaid credit card-Up to 30 days
Note: Refund timing to a prepaid card depends on the issuer of the card. The refund can take up to 30 days to process based on the policy of the issuer.